DaVinci Market support

How can we help?

Step-by-step answers for browsing, buying, downloads, licenses, and creator tools.

Contact the team

Browse

1 guides

Find the right tool for your workflowUse search, product types, and listing details to narrow the catalogue before you buy.

Products

2 guides

Check compatibility before installingUnderstand the Resolve versions, operating systems, and Studio requirements shown on a listing.Install a LUT in DaVinci ResolveAdd a .cube LUT to Resolve, refresh its list, then apply it in the right color space.

Orders

3 guides

Checkout, orders, and paymentWhat to expect when buying a paid product or claiming a free one.Understand a product license and EULARead the license terms before purchase and keep the product’s usage conditions with your files.Ask about an order or refundHow to get help with a duplicate charge, broken file, or product that does not match its listing.

Downloads

2 guides

Find and download your filesOpen your library, choose the right build, and get a fresh download link when needed.Get product updatesYour library follows the current published release for products you own.

Creators

3 guides

Apply to become a creatorWhat to prepare and how to check your application status.Prepare and publish a product listingA practical checklist for product descriptions, compatibility, licenses, and release files.Update your listing and releaseChange product details, replace media, or publish a new file without losing the listing URL.

Account

2 guides

Account access and securitySign in safely and protect the purchase and creator data linked to your account.Contact the DaVinci Market teamSend a useful support request without exposing sensitive account or payment details.

Still stuck?

Send the team the product or order details and the steps you tried.